Frequently Arf'ed Questions

Can I return an item?

If anything we’ve sent you isn’t to your satisfaction, we’ll take the item back free of charge if it meets the following conditions:

  1. Unused and in new condition*
  2. Returned within 365 days of purchase
  3. If consumable, it hasn't yet expired

If a product is broken or defective we will of course replace it or offer you a full refund at no charge.

To start the return process email one of our BarkHappy team members at or chat with our happy team on

**To be considered unused products must be returned in original packaging without any missing tags or stickers.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request