If anything we’ve sent you isn’t to your satisfaction, we’ll take the item back free of charge if it meets the following conditions:
- Unused and in new condition*
- Returned within 365 days of purchase
- If consumable, it hasn't yet expired
If a product is broken or defective we will of course replace it or offer you a full refund at no charge.
To start the return process email one of our BarkHappy team members at firstname.lastname@example.org or chat with our happy team on barkshop.com
**To be considered unused products must be returned in original packaging without any missing tags or stickers.