BARK

Frequently Arf'ed Questions
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What if my pup doesn't ruv something in the BarkBox? Can I exchange it?

You sure can! We know that pups have their own preferences and what makes one jump for joy, may leave another hanging their head -  and that's where our Scout's Honor guarantee can help! If your pup turns up their snout at a treat or toy they've received, give the Happy Team a holler at happy@barkbox.com and we shall help find you a replacement item to get that tail up and wagging. No charge, no fuss, no need for any pup to be let down - Scout's Honor. 

In order for us to have enough goodies for all the pups in the land, we ask that you reserve Scout's Honor for those times when a treat or toy is totally undesirable to your pup. We’ll replace one item per box when your pup so desires.

Two paws up!

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