BARK

Frequently Arf'ed Questions
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Q: Tracking on my BarkBox delivery shows “Delivered,” but it’s nowhere to be found!

Jeez Louise! First thing’s first, check with your neighbors, building managers, and your gossipy friend Louise to see if they may have picked up the box.  

If the address is right and you're still unable to hunt down the box,  give your local post office a bark to see if they might have it. Sometimes boxes accidentally get marked as "Delivered" even though they’re waiting at the post office. Your tax dollars at work, right fellas? Right?? But seriously, we love the post office. Couldn’t do it without ya, mail baes. ❤️

  

If you still can't sniff that darned box down, reach out to happy@barkbox.com and we’ll see what we can do.

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